Brant Cerkowski-Dahoda

Operator · Albany · PONY · May scorecard

#186

month rank

Brant ranks #186 this month with 5.91 of 10.5 points. Strength is Loco Cancel % — 1 of 1 (100% of the ceiling). The leak is NPS Return % — 0.21 of 0.5; closing it is the clearest points on the table. Trajectory bends down: #186 this month vs a stronger YTD #139.

5.91

May points

#186

Month rank

#139

YTD rank

7.35

YTD points

-47

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.1 / 2.5

Cancel % 1.04 / 2

Labor % 1.14 / 2.25

Complaint % 1.08 / 1.75

Loco Cancel % 1 / 1

NPS Return % 0.21 / 0.5

Google 0.35 / 0.5

January → June · Albany OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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