Pedro Ferreira

Operator · Allentown · PONY · May scorecard

#242

month rank

Pedro ranks #242 this month with 3.75 of 10.5 points. Strength is Loco Cancel % — 1 of 1 (100% of the ceiling). The leak is Labor % — 0 of 2.25; closing it is the clearest points on the table. Trajectory bends down: #242 this month vs a stronger YTD #156.

3.75

May points

#242

Month rank

#156

YTD rank

7.13

YTD points

-86

Rank vs YTD

Metric points vs ceiling · May

Res AJS 0.71 / 2.5

Cancel % 0.71 / 2

Labor % 0 / 2.25

Complaint % 0.75 / 1.75

Loco Cancel % 1 / 1

NPS Return % 0.21 / 0.5

Google 0.36 / 0.5

January → June · Allentown OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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