Jesus Santos Fernandez

Operator · Allentown · PONY · May scorecard

#113

month rank

Jesus ranks #113 this month with 7.4 of 10.5 points. Strength is Labor % — 2.45 of 2.25 (105% of the ceiling). The leak is Cancel % — 0.7 of 2; closing it is the clearest points on the table. Trajectory is up: ranked #113 this month against a YTD line of #134 — climbing 21 spots.

7.4

May points

#113

Month rank

#134

YTD rank

7.4

YTD points

+21

Rank vs YTD

Metric points vs ceiling · May

Res AJS 2 / 2.5

Cancel % 0.7 / 2

Labor % 2.45 / 2.25

Complaint % 1.05 / 1.75

Loco Cancel % 0.6 / 1

NPS Return % 0.2 / 0.5

Google 0.4 / 0.5

January → June · Allentown OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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