Robert Brooks

Operator · Asheville · APEX DB · May scorecard

#100

month rank

Robert ranks #100 this month with 7.54 of 10.5 points. Strength is Labor % — 2.29 of 2.25 (102% of the ceiling). The leak is Res AJS — 0.83 of 2.5; closing it is the clearest points on the table. Trajectory is up: ranked #100 this month against a YTD line of #136 — climbing 36 spots.

7.54

May points

#100

Month rank

#136

YTD rank

7.38

YTD points

+36

Rank vs YTD

Metric points vs ceiling · May

Res AJS 0.83 / 2.5

Cancel % 1.5 / 2

Labor % 2.29 / 2.25

Complaint % 1.17 / 1.75

Loco Cancel % 0.83 / 1

NPS Return % 0.42 / 0.5

Google 0.5 / 0.5

January → June · Asheville OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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