John Gomez

Operator · Asheville · APEX DB · May scorecard

#28

month rank

John ranks #28 this month with 8.9 of 10.5 points. Strength is Labor % — 2.33 of 2.25 (104% of the ceiling). The leak is Res AJS — 1.67 of 2.5; closing it is the clearest points on the table. Trajectory bends down: #28 this month vs a stronger YTD #11.

8.9

May points

#28

Month rank

#11

YTD rank

9.25

YTD points

-17

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.67 / 2.5

Cancel % 1.38 / 2

Labor % 2.33 / 2.25

Complaint % 1.6 / 1.75

Loco Cancel % 0.92 / 1

NPS Return % 0.5 / 0.5

Google 0.5 / 0.5

January → June · Asheville OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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