Carson Whitten

Operator · Asheville · APEX DB · May scorecard

#53

month rank

Carson ranks #53 this month with 8.4 of 10.5 points. Strength is Labor % — 2.75 of 2.25 (105% of the ceiling). The leak is Res AJS — 1.05 of 2.5; closing it is the clearest points on the table. Trajectory bends down: #53 this month vs a stronger YTD #46.

8.4

May points

#53

Month rank

#46

YTD rank

8.4

YTD points

-7

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.05 / 2.5

Cancel % 1.2 / 2

Labor % 2.75 / 2.25

Complaint % 1.4 / 1.75

Loco Cancel % 1 / 1

NPS Return % 0.5 / 0.5

Google 0.5 / 0.5

January → June · Asheville OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

⚡ Operations