Tyler Cooper

Operator · Atlanta · SEC · May scorecard

#60

month rank

Tyler ranks #60 this month with 8.25 of 10.5 points. Strength is NPS Return % — 0.5 of 0.5 (100% of the ceiling). The leak is Cancel % — 1.3 of 2; closing it is the clearest points on the table. Trajectory is up: ranked #60 this month against a YTD line of #125 — climbing 65 spots.

8.25

May points

#60

Month rank

#125

YTD rank

7.5

YTD points

+65

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.78 / 2.5

Cancel % 1.3 / 2

Labor % 2.2 / 2.25

Complaint % 1.23 / 1.75

Loco Cancel % 0.8 / 1

NPS Return % 0.5 / 0.5

Google 0.45 / 0.5

January → June · Atlanta OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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