Ethan Gruver

Operator · Atlanta · SEC · May scorecard

#112

month rank

Ethan ranks #112 this month with 7.43 of 10.5 points. Strength is Labor % — 2.29 of 2.25 (102% of the ceiling). The leak is Complaint % — 0.75 of 1.75; closing it is the clearest points on the table. Trajectory is up: ranked #112 this month against a YTD line of #179 — climbing 67 spots.

7.43

May points

#112

Month rank

#179

YTD rank

6.94

YTD points

+67

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.75 / 2.5

Cancel % 1.21 / 2

Labor % 2.29 / 2.25

Complaint % 0.75 / 1.75

Loco Cancel % 0.57 / 1

NPS Return % 0.43 / 0.5

Google 0.43 / 0.5

January → June · Atlanta OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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