James Seymour

Operator · Atlanta · SEC · May scorecard

#42

month rank

James ranks #42 this month with 8.63 of 10.5 points. Strength is Labor % — 2.52 of 2.25 (105% of the ceiling). The leak is Complaint % — 0.98 of 1.75; closing it is the clearest points on the table. Trajectory is up: ranked #42 this month against a YTD line of #97 — climbing 55 spots.

8.63

May points

#42

Month rank

#97

YTD rank

7.76

YTD points

+55

Rank vs YTD

Metric points vs ceiling · May

Res AJS 2.13 / 2.5

Cancel % 1.38 / 2

Labor % 2.52 / 2.25

Complaint % 0.98 / 1.75

Loco Cancel % 0.69 / 1

NPS Return % 0.5 / 0.5

Google 0.44 / 0.5

January → June · Atlanta OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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