Brian Duff

Operator · Austin · LFG · May scorecard

#256

month rank

Brian ranks #256 this month with 2.5 of 10.5 points. Strength is Loco Cancel % — 1 of 1 (100% of the ceiling). The leak is Res AJS — 0 of 2.5; closing it is the clearest points on the table. Trajectory is up: ranked #256 this month against a YTD line of #317 — climbing 61 spots.

2.5

May points

#256

Month rank

#317

YTD rank

5.5

YTD points

+61

Rank vs YTD

Metric points vs ceiling · May

Res AJS 0 / 2.5

Cancel % 0 / 2

Labor % 0 / 2.25

Complaint % 1 / 1.75

Loco Cancel % 1 / 1

NPS Return % 0.5 / 0.5

Google 0 / 0.5

January → June · Austin OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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