Grayson Swader

Operator · Boise · APEX DB · May scorecard

#99

month rank

Grayson ranks #99 this month with 7.61 of 10.5 points. Strength is Complaint % — 1.75 of 1.75 (100% of the ceiling). The leak is NPS Return % — 0.14 of 0.5; closing it is the clearest points on the table. Trajectory is up: ranked #99 this month against a YTD line of #183 — climbing 84 spots.

7.61

May points

#99

Month rank

#183

YTD rank

6.89

YTD points

+84

Rank vs YTD

Metric points vs ceiling · May

Res AJS 0.71 / 2.5

Cancel % 1.71 / 2

Labor % 2 / 2.25

Complaint % 1.75 / 1.75

Loco Cancel % 1 / 1

NPS Return % 0.14 / 0.5

Google 0.29 / 0.5

January → May · Boise OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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