Michael Barresi

Operator · Boston North · NEE · May scorecard

#160

month rank

Michael ranks #160 this month with 6.46 of 10.5 points. Strength is Labor % — 2.07 of 2.25 (92% of the ceiling). The leak is Cancel % — 0.57 of 2; closing it is the clearest points on the table. Trajectory is up: ranked #160 this month against a YTD line of #304 — climbing 144 spots.

6.46

May points

#160

Month rank

#304

YTD rank

5.73

YTD points

+144

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.32 / 2.5

Cancel % 0.57 / 2

Labor % 2.07 / 2.25

Complaint % 1.14 / 1.75

Loco Cancel % 0.71 / 1

NPS Return % 0.29 / 0.5

Google 0.36 / 0.5

January → June · Boston North OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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