Joseph Boyan

Operator · Boston North · NEE · May scorecard

#143

month rank

Joseph ranks #143 this month with 6.69 of 10.5 points. Strength is Labor % — 2.16 of 2.25 (96% of the ceiling). The leak is NPS Return % — 0.19 of 0.5; closing it is the clearest points on the table. Trajectory is up: ranked #143 this month against a YTD line of #173 — climbing 30 spots.

6.69

May points

#143

Month rank

#173

YTD rank

YTD points

+30

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.25 / 2.5

Cancel % 1 / 2

Labor % 2.16 / 2.25

Complaint % 1.09 / 1.75

Loco Cancel % 0.63 / 1

NPS Return % 0.19 / 0.5

Google 0.38 / 0.5

January → June · Boston North OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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