Michael Browne

Operator · Boston North · NEE · May scorecard

#255

month rank

Michael ranks #255 this month with 3.08 of 10.5 points. Strength is Loco Cancel % — 0.67 of 1 (67% of the ceiling). The leak is Labor % — 0 of 2.25; closing it is the clearest points on the table. Trajectory is up: ranked #255 this month against a YTD line of #343 — climbing 88 spots.

3.08

May points

#255

Month rank

#343

YTD rank

4.59

YTD points

+88

Rank vs YTD

Metric points vs ceiling · May

Res AJS 0.17 / 2.5

Cancel % 0.83 / 2

Labor % 0 / 2.25

Complaint % 0.92 / 1.75

Loco Cancel % 0.67 / 1

NPS Return % 0.17 / 0.5

Google 0.33 / 0.5

January → June · Boston North OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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