Christian Sibilia-Boone

Operator · Boston North · NEE · May scorecard

#169

month rank

Christian ranks #169 this month with 6.28 of 10.5 points. Strength is Labor % — 2.28 of 2.25 (101% of the ceiling). The leak is NPS Return % — 0.15 of 0.5; closing it is the clearest points on the table. Trajectory is up: ranked #169 this month against a YTD line of #226 — climbing 57 spots.

6.28

May points

#169

Month rank

#226

YTD rank

6.5

YTD points

+57

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.58 / 2.5

Cancel % 1.2 / 2

Labor % 2.28 / 2.25

Complaint % 0.53 / 1.75

Loco Cancel % 0.35 / 1

NPS Return % 0.15 / 0.5

Google 0.2 / 0.5

January → June · Boston North OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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