Corey Smith

Operator · Boston North · NEE · May scorecard

#215

month rank

Corey ranks #215 this month with 5.46 of 10.5 points. Strength is Labor % — 1.75 of 2.25 (78% of the ceiling). The leak is Cancel % — 0.42 of 2; closing it is the clearest points on the table. Trajectory is up: ranked #215 this month against a YTD line of #293 — climbing 78 spots.

5.46

May points

#215

Month rank

#293

YTD rank

5.79

YTD points

+78

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.17 / 2.5

Cancel % 0.42 / 2

Labor % 1.75 / 2.25

Complaint % 1.04 / 1.75

Loco Cancel % 0.5 / 1

NPS Return % 0.25 / 0.5

Google 0.33 / 0.5

January → June · Boston North OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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