Brandon Urbanek

Operator · Boston North · NEE · May scorecard

#159

month rank

Brandon ranks #159 this month with 6.47 of 10.5 points. Strength is Labor % — 2.2 of 2.25 (98% of the ceiling). The leak is Cancel % — 0.63 of 2; closing it is the clearest points on the table. Trajectory is up: ranked #159 this month against a YTD line of #174 — climbing 15 spots.

6.47

May points

#159

Month rank

#174

YTD rank

6.98

YTD points

+15

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.8 / 2.5

Cancel % 0.63 / 2

Labor % 2.2 / 2.25

Complaint % 0.93 / 1.75

Loco Cancel % 0.43 / 1

NPS Return % 0.23 / 0.5

Google 0.23 / 0.5

January → June · Boston North OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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