Ian Clayton

Operator · Boston South · NEE · May scorecard

#244

month rank

Ian ranks #244 this month with 3.6 of 10.5 points. Strength is Loco Cancel % — 0.8 of 1 (80% of the ceiling). The leak is Labor % — 0 of 2.25; closing it is the clearest points on the table. Trajectory is up: ranked #244 this month against a YTD line of #346 — climbing 102 spots.

3.6

May points

#244

Month rank

#346

YTD rank

4.43

YTD points

+102

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.65 / 2.5

Cancel % 0.4 / 2

Labor % 0 / 2.25

Complaint % 0.35 / 1.75

Loco Cancel % 0.8 / 1

NPS Return % 0.1 / 0.5

Google 0.3 / 0.5

January → June · Boston South OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

⚡ Operations