Maurice Goncalves

Operator · Boston South · NEE · May scorecard

#227

month rank

Maurice ranks #227 this month with 4.92 of 10.5 points. Strength is Google — 0.44 of 0.5 (88% of the ceiling). The leak is Labor % — 0.56 of 2.25; closing it is the clearest points on the table. Trajectory is up: ranked #227 this month against a YTD line of #295 — climbing 68 spots.

4.92

May points

#227

Month rank

#295

YTD rank

5.78

YTD points

+68

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1 / 2.5

Cancel % 1.33 / 2

Labor % 0.56 / 2.25

Complaint % 0.58 / 1.75

Loco Cancel % 0.78 / 1

NPS Return % 0.22 / 0.5

Google 0.44 / 0.5

January → June · Boston South OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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