Emmanuel Haviera

Operator · Calgary · Canada · May scorecard

#104

month rank

Emmanuel ranks #104 this month with 7.5 of 10.5 points. Strength is Labor % — 2.28 of 2.25 (101% of the ceiling). The leak is Google — 0 of 0.5; closing it is the clearest points on the table. Trajectory is up: ranked #104 this month against a YTD line of #242 — climbing 138 spots.

7.5

May points

#104

Month rank

#242

YTD rank

6.38

YTD points

+138

Rank vs YTD

Metric points vs ceiling · May

Res AJS 0.58 / 2.5

Cancel % 2 / 2

Labor % 2.28 / 2.25

Complaint % 1.4 / 1.75

Loco Cancel % 1 / 1

NPS Return % 0.25 / 0.5

Google 0 / 0.5

January → June · Calgary OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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