Aiden Adair

Operator · Charleston · APEX DB · May scorecard

#12

month rank

Aiden sits #12 on the May scorecard with 9.18 of 10.5 points. Strength is Complaint % — 1.75 of 1.75 (100% of the ceiling). The leak is NPS Return % — 0.29 of 0.5; closing it is the clearest points on the table. Trajectory is up: ranked #12 this month against a YTD line of #116 — climbing 104 spots.

9.18

May points

#12

Month rank

#116

YTD rank

7.58

YTD points

+104

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.79 / 2.5

Cancel % 1.71 / 2

Labor % 2.14 / 2.25

Complaint % 1.75 / 1.75

Loco Cancel % 1 / 1

NPS Return % 0.29 / 0.5

Google 0.5 / 0.5

January → June · Charleston OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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