Jaden Kozlowski

Operator · Charleston · APEX DB · May scorecard

#15

month rank

Jaden sits #15 on the May scorecard with 9.12 of 10.5 points. Strength is Google — 0.5 of 0.5 (100% of the ceiling). The leak is NPS Return % — 0.31 of 0.5; closing it is the clearest points on the table. Holding steady — month and YTD rank both land near #15.

9.12

May points

#15

Month rank

#15

YTD rank

9.13

YTD points

Rank vs YTD

Metric points vs ceiling · May

Res AJS 2.13 / 2.5

Cancel % 1.85 / 2

Labor % 2.21 / 2.25

Complaint % 1.35 / 1.75

Loco Cancel % 0.77 / 1

NPS Return % 0.31 / 0.5

Google 0.5 / 0.5

January → June · Charleston OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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