Brandon Brown

Operator · Cleveland · PONY · May scorecard

#211

month rank

Brandon ranks #211 this month with 5.6 of 10.5 points. Strength is Loco Cancel % — 0.96 of 1 (96% of the ceiling). The leak is NPS Return % — 0.13 of 0.5; closing it is the clearest points on the table. Trajectory is up: ranked #211 this month against a YTD line of #334 — climbing 123 spots.

5.6

May points

#211

Month rank

#334

YTD rank

5.07

YTD points

+123

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.11 / 2.5

Cancel % 1.09 / 2

Labor % 1.17 / 2.25

Complaint % 0.99 / 1.75

Loco Cancel % 0.96 / 1

NPS Return % 0.13 / 0.5

Google 0.15 / 0.5

January → June · Cleveland OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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