Ira McCall

Operator · Cleveland · PONY · May scorecard

#144

month rank

Ira ranks #144 this month with 6.69 of 10.5 points. Strength is Loco Cancel % — 0.89 of 1 (89% of the ceiling). The leak is NPS Return % — 0.15 of 0.5; closing it is the clearest points on the table. Trajectory is up: ranked #144 this month against a YTD line of #252 — climbing 108 spots.

6.69

May points

#144

Month rank

#252

YTD rank

6.3

YTD points

+108

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.53 / 2.5

Cancel % 1.57 / 2

Labor % 1.3 / 2.25

Complaint % 1.1 / 1.75

Loco Cancel % 0.89 / 1

NPS Return % 0.15 / 0.5

Google 0.15 / 0.5

January → June · Cleveland OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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