Patrick Caiazzo

Operator · Coastal Ports · NEE · May scorecard

#25

month rank

Patrick ranks #25 this month with 8.93 of 10.5 points. Strength is Labor % — 2.51 of 2.25 (105% of the ceiling). The leak is Res AJS — 1.43 of 2.5; closing it is the clearest points on the table. Trajectory bends down: #25 this month vs a stronger YTD #13.

8.93

May points

#25

Month rank

#13

YTD rank

9.2

YTD points

-12

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.43 / 2.5

Cancel % 1.69 / 2

Labor % 2.51 / 2.25

Complaint % 1.46 / 1.75

Loco Cancel % 0.83 / 1

NPS Return % 0.5 / 0.5

Google 0.5 / 0.5

January → June · Coastal Ports OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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