Derek Lee

Operator · Coastal Ports · NEE · May scorecard

#97

month rank

Derek ranks #97 this month with 7.67 of 10.5 points. Strength is Labor % — 2.75 of 2.25 (105% of the ceiling). The leak is Res AJS — 0.25 of 2.5; closing it is the clearest points on the table. Trajectory is up: ranked #97 this month against a YTD line of #164 — climbing 67 spots.

7.67

May points

#97

Month rank

#164

YTD rank

7.08

YTD points

+67

Rank vs YTD

Metric points vs ceiling · May

Res AJS 0.25 / 2.5

Cancel % 2 / 2

Labor % 2.75 / 2.25

Complaint % 1.17 / 1.75

Loco Cancel % 0.67 / 1

NPS Return % 0.33 / 0.5

Google 0.5 / 0.5

January → June · Coastal Ports OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

⚡ Operations