Andrew Light

Operator · Connecticut · NEE · May scorecard

#229

month rank

Andrew ranks #229 this month with 4.75 of 10.5 points. Strength is NPS Return % — 0.5 of 0.5 (100% of the ceiling). The leak is Loco Cancel % — 0 of 1; closing it is the clearest points on the table. Trajectory is up: ranked #229 this month against a YTD line of #290 — climbing 61 spots.

4.75

May points

#229

Month rank

#290

YTD rank

5.84

YTD points

+61

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.63 / 2.5

Cancel % 1 / 2

Labor % 0.25 / 2.25

Complaint % 0.88 / 1.75

Loco Cancel % 0 / 1

NPS Return % 0.5 / 0.5

Google 0.5 / 0.5

January → June · Connecticut OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

⚡ Operations