Luis Lopez

Operator · Connecticut · NEE · May scorecard

#250

month rank

Luis ranks #250 this month with 3.38 of 10.5 points. Strength is Google — 0.5 of 0.5 (100% of the ceiling). The leak is Labor % — 0 of 2.25; closing it is the clearest points on the table. Trajectory is up: ranked #250 this month against a YTD line of #356 — climbing 106 spots.

3.38

May points

#250

Month rank

#356

YTD rank

3.69

YTD points

+106

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.38 / 2.5

Cancel % 0.42 / 2

Labor % 0 / 2.25

Complaint % 0.75 / 1.75

Loco Cancel % 0 / 1

NPS Return % 0.33 / 0.5

Google 0.5 / 0.5

January → June · Connecticut OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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