David Haddad

Operator · Detroit · Midwest · May scorecard

#218

month rank

David ranks #218 this month with 5.4 of 10.5 points. Strength is Complaint % — 1.25 of 1.75 (71% of the ceiling). The leak is Cancel % — 0.2 of 2; closing it is the clearest points on the table. Trajectory is up: ranked #218 this month against a YTD line of #260 — climbing 42 spots.

5.4

May points

#218

Month rank

#260

YTD rank

6.22

YTD points

+42

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.7 / 2.5

Cancel % 0.2 / 2

Labor % 1.25 / 2.25

Complaint % 1.25 / 1.75

Loco Cancel % 0.6 / 1

NPS Return % 0.3 / 0.5

Google 0.1 / 0.5

January → June · Detroit OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

⚡ Operations