Brody Nick

Operator · Detroit · Midwest · May scorecard

#183

month rank

Brody ranks #183 this month with 5.96 of 10.5 points. Strength is Complaint % — 1.21 of 1.75 (69% of the ceiling). The leak is Google — 0 of 0.5; closing it is the clearest points on the table. Trajectory bends down: #183 this month vs a stronger YTD #150.

5.96

May points

#183

Month rank

#150

YTD rank

7.18

YTD points

-33

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.71 / 2.5

Cancel % 0.92 / 2

Labor % 1.38 / 2.25

Complaint % 1.21 / 1.75

Loco Cancel % 0.67 / 1

NPS Return % 0.08 / 0.5

Google 0 / 0.5

January → June · Detroit OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

⚡ Operations