Austin Persoon

Operator · Detroit · Midwest · May scorecard

#133

month rank

Austin ranks #133 this month with 6.8 of 10.5 points. Strength is Complaint % — 1.48 of 1.75 (85% of the ceiling). The leak is Google — 0.23 of 0.5; closing it is the clearest points on the table. Trajectory is up: ranked #133 this month against a YTD line of #182 — climbing 49 spots.

6.8

May points

#133

Month rank

#182

YTD rank

6.91

YTD points

+49

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.89 / 2.5

Cancel % 0.95 / 2

Labor % 1.49 / 2.25

Complaint % 1.48 / 1.75

Loco Cancel % 0.5 / 1

NPS Return % 0.28 / 0.5

Google 0.23 / 0.5

January → June · Detroit OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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