Brian Cole

Operator · FLORIDA NW · Florida · May scorecard

#123

month rank

Brian ranks #123 this month with 7.01 of 10.5 points. Strength is Loco Cancel % — 1 of 1 (100% of the ceiling). The leak is NPS Return % — 0.06 of 0.5; closing it is the clearest points on the table. Trajectory is up: ranked #123 this month against a YTD line of #328 — climbing 205 spots.

7.01

May points

#123

Month rank

#328

YTD rank

5.25

YTD points

+205

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.38 / 2.5

Cancel % 1.69 / 2

Labor % 1.38 / 2.25

Complaint % 1.42 / 1.75

Loco Cancel % 1 / 1

NPS Return % 0.06 / 0.5

Google 0.08 / 0.5

May → June · FLORIDA NW OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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