Joshua Broach

Operator · Jacksonville · Florida · May scorecard

#164

month rank

Joshua ranks #164 this month with 6.4 of 10.5 points. Strength is Labor % — 1.9 of 2.25 (84% of the ceiling). The leak is Loco Cancel % — 0.2 of 1; closing it is the clearest points on the table. Trajectory is up: ranked #164 this month against a YTD line of #244 — climbing 80 spots.

6.4

May points

#164

Month rank

#244

YTD rank

6.36

YTD points

+80

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.6 / 2.5

Cancel % 0.8 / 2

Labor % 1.9 / 2.25

Complaint % 1.4 / 1.75

Loco Cancel % 0.2 / 1

NPS Return % 0.2 / 0.5

Google 0.3 / 0.5

January → June · Jacksonville OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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