James Donacik

Operator · Jacksonville · Florida · May scorecard

#192

month rank

James ranks #192 this month with 5.78 of 10.5 points. Strength is NPS Return % — 0.44 of 0.5 (88% of the ceiling). The leak is Res AJS — 0.66 of 2.5; closing it is the clearest points on the table. Trajectory is up: ranked #192 this month against a YTD line of #205 — climbing 13 spots.

5.78

May points

#192

Month rank

#205

YTD rank

6.72

YTD points

+13

Rank vs YTD

Metric points vs ceiling · May

Res AJS 0.66 / 2.5

Cancel % 0.88 / 2

Labor % 1.78 / 2.25

Complaint % 1.09 / 1.75

Loco Cancel % 0.75 / 1

NPS Return % 0.44 / 0.5

Google 0.19 / 0.5

January → June · Jacksonville OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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