Vincent Wright

Operator · Jacksonville · Florida · May scorecard

#172

month rank

Vincent ranks #172 this month with 6.2 of 10.5 points. Strength is Labor % — 2.15 of 2.25 (96% of the ceiling). The leak is Complaint % — 0.35 of 1.75; closing it is the clearest points on the table. Trajectory bends down: #172 this month vs a stronger YTD #138.

6.2

May points

#172

Month rank

#138

YTD rank

7.36

YTD points

-34

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.53 / 2.5

Cancel % 0.93 / 2

Labor % 2.15 / 2.25

Complaint % 0.35 / 1.75

Loco Cancel % 0.47 / 1

NPS Return % 0.4 / 0.5

Google 0.37 / 0.5

January → June · Jacksonville OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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