Jacob Waters

Operator · Kansas City · Midwest · May scorecard

#59

month rank

Jacob ranks #59 this month with 8.29 of 10.5 points. Strength is Labor % — 2.58 of 2.25 (105% of the ceiling). The leak is Res AJS — 0.67 of 2.5; closing it is the clearest points on the table. Trajectory bends down: #59 this month vs a stronger YTD #30.

8.29

May points

#59

Month rank

#30

YTD rank

8.79

YTD points

-29

Rank vs YTD

Metric points vs ceiling · May

Res AJS 0.67 / 2.5

Cancel % 2 / 2

Labor % 2.58 / 2.25

Complaint % 1.46 / 1.75

Loco Cancel % 1 / 1

NPS Return % 0.33 / 0.5

Google 0.25 / 0.5

January → June · Kansas City OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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