George Agyen

Operator · Lancaster · PONY · May scorecard

#258

month rank

George ranks #258 this month with 1 of 10.5 points. Strength is NPS Return % — 0.5 of 0.5 (100% of the ceiling). The leak is Res AJS — 0 of 2.5; closing it is the clearest points on the table. Trajectory is up: ranked #258 this month against a YTD line of #355 — climbing 97 spots.

May points

#258

Month rank

#355

YTD rank

3.92

YTD points

+97

Rank vs YTD

Metric points vs ceiling · May

Res AJS 0 / 2.5

Cancel % 0.5 / 2

Labor % 0 / 2.25

Complaint % 0 / 1.75

Loco Cancel % 0 / 1

NPS Return % 0.5 / 0.5

Google 0 / 0.5

January → June · Lancaster OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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