Darian Davis-Ray

Operator · Lancaster · PONY · May scorecard

month rank

Darian sits #7 on the May scorecard with 9.32 of 10.5 points. Strength is Labor % — 2.75 of 2.25 (105% of the ceiling). The leak is Complaint % — 1 of 1.75; closing it is the clearest points on the table. Trajectory is up: ranked #7 this month against a YTD line of #56 — climbing 49 spots.

9.32

May points

Month rank

#56

YTD rank

8.29

YTD points

+49

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.86 / 2.5

Cancel % 2 / 2

Labor % 2.75 / 2.25

Complaint % 1 / 1.75

Loco Cancel % 0.86 / 1

NPS Return % 0.36 / 0.5

Google 0.5 / 0.5

January → June · Lancaster OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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