Darius Washington

Operator · Lancaster · PONY · May scorecard

#75

month rank

Darius ranks #75 this month with 8.07 of 10.5 points. Strength is Labor % — 2.5 of 2.25 (105% of the ceiling). The leak is Complaint % — 0.73 of 1.75; closing it is the clearest points on the table. Trajectory is up: ranked #75 this month against a YTD line of #322 — climbing 247 spots.

8.07

May points

#75

Month rank

#322

YTD rank

5.41

YTD points

+247

Rank vs YTD

Metric points vs ceiling · May

Res AJS 2.11 / 2.5

Cancel % 1.09 / 2

Labor % 2.5 / 2.25

Complaint % 0.73 / 1.75

Loco Cancel % 0.91 / 1

NPS Return % 0.23 / 0.5

Google 0.5 / 0.5

January → June · Lancaster OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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