Jitia Jones

Operator · Naples · Florida · May scorecard

#21

month rank

Jitia ranks #21 this month with 9.04 of 10.5 points. Strength is Labor % — 2.43 of 2.25 (105% of the ceiling). The leak is Complaint % — 1.25 of 1.75; closing it is the clearest points on the table. Trajectory is up: ranked #21 this month against a YTD line of #42 — climbing 21 spots.

9.04

May points

#21

Month rank

#42

YTD rank

8.48

YTD points

+21

Rank vs YTD

Metric points vs ceiling · May

Res AJS 2.14 / 2.5

Cancel % 1.57 / 2

Labor % 2.43 / 2.25

Complaint % 1.25 / 1.75

Loco Cancel % 0.86 / 1

NPS Return % 0.36 / 0.5

Google 0.43 / 0.5

January → June · Naples OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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