Andrew Baird

Operator · New York City · NYC · May scorecard

#181

month rank

Andrew ranks #181 this month with 5.96 of 10.5 points. Strength is Labor % — 2.21 of 2.25 (98% of the ceiling). The leak is Cancel % — 0 of 2; closing it is the clearest points on the table. Trajectory is up: ranked #181 this month against a YTD line of #289 — climbing 108 spots.

5.96

May points

#181

Month rank

#289

YTD rank

5.85

YTD points

+108

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.68 / 2.5

Cancel % 0 / 2

Labor % 2.21 / 2.25

Complaint % 1.33 / 1.75

Loco Cancel % 0.33 / 1

NPS Return % 0.3 / 0.5

Google 0.13 / 0.5

January → June · New York City OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

⚡ Operations