Brandon Delmoral

Operator · New York City · NYC · May scorecard

#163

month rank

Brandon ranks #163 this month with 6.43 of 10.5 points. Strength is Labor % — 2.39 of 2.25 (105% of the ceiling). The leak is Loco Cancel % — 0.14 of 1; closing it is the clearest points on the table. Trajectory is up: ranked #163 this month against a YTD line of #268 — climbing 105 spots.

6.43

May points

#163

Month rank

#268

YTD rank

6.08

YTD points

+105

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.5 / 2.5

Cancel % 0.57 / 2

Labor % 2.39 / 2.25

Complaint % 1.25 / 1.75

Loco Cancel % 0.14 / 1

NPS Return % 0.36 / 0.5

Google 0.21 / 0.5

January → June · New York City OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

⚡ Operations