Roman Kats

Operator · New York City · NYC · May scorecard

#213

month rank

Roman ranks #213 this month with 5.49 of 10.5 points. Strength is Labor % — 1.81 of 2.25 (80% of the ceiling). The leak is Cancel % — 0.32 of 2; closing it is the clearest points on the table. Trajectory is up: ranked #213 this month against a YTD line of #291 — climbing 78 spots.

5.49

May points

#213

Month rank

#291

YTD rank

5.81

YTD points

+78

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.29 / 2.5

Cancel % 0.32 / 2

Labor % 1.81 / 2.25

Complaint % 1.15 / 1.75

Loco Cancel % 0.41 / 1

NPS Return % 0.32 / 0.5

Google 0.18 / 0.5

January → June · New York City OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

⚡ Operations