Damian Nieves

Operator · New York City · NYC · May scorecard

#217

month rank

Damian ranks #217 this month with 5.42 of 10.5 points. Strength is NPS Return % — 0.44 of 0.5 (88% of the ceiling). The leak is Cancel % — 0.28 of 2; closing it is the clearest points on the table. Trajectory is up: ranked #217 this month against a YTD line of #267 — climbing 50 spots.

5.42

May points

#217

Month rank

#267

YTD rank

6.08

YTD points

+50

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.25 / 2.5

Cancel % 0.28 / 2

Labor % 1.75 / 2.25

Complaint % 1.08 / 1.75

Loco Cancel % 0.44 / 1

NPS Return % 0.44 / 0.5

Google 0.17 / 0.5

January → June · New York City OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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