Jermaine Royal

Operator · New York City · NYC · May scorecard

#184

month rank

Jermaine ranks #184 this month with 5.94 of 10.5 points. Strength is Labor % — 1.97 of 2.25 (88% of the ceiling). The leak is Cancel % — 0.16 of 2; closing it is the clearest points on the table. Trajectory is up: ranked #184 this month against a YTD line of #283 — climbing 99 spots.

5.94

May points

#184

Month rank

#283

YTD rank

5.93

YTD points

+99

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.63 / 2.5

Cancel % 0.16 / 2

Labor % 1.97 / 2.25

Complaint % 1.38 / 1.75

Loco Cancel % 0.47 / 1

NPS Return % 0.22 / 0.5

Google 0.13 / 0.5

January → June · New York City OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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