Skyler Haralson

Operator · Northern Virginia · SEC · May scorecard

#43

month rank

Skyler ranks #43 this month with 8.55 of 10.5 points. Strength is Labor % — 2.75 of 2.25 (105% of the ceiling). The leak is Loco Cancel % — 0.27 of 1; closing it is the clearest points on the table. Trajectory bends down: #43 this month vs a stronger YTD #8.

8.55

May points

#43

Month rank

YTD rank

9.49

YTD points

-35

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.75 / 2.5

Cancel % 1.23 / 2

Labor % 2.75 / 2.25

Complaint % 1.68 / 1.75

Loco Cancel % 0.27 / 1

NPS Return % 0.41 / 0.5

Google 0.45 / 0.5

January → June · Northern Virginia OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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