Kevin Nunez

Operator · Northern Virginia · SEC · May scorecard

#11

month rank

Kevin sits #11 on the May scorecard with 9.2 of 10.5 points. Strength is Labor % — 2.75 of 2.25 (105% of the ceiling). The leak is Loco Cancel % — 0.2 of 1; closing it is the clearest points on the table. Trajectory is up: ranked #11 this month against a YTD line of #22 — climbing 11 spots.

9.2

May points

#11

Month rank

#22

YTD rank

8.89

YTD points

+11

Rank vs YTD

Metric points vs ceiling · May

Res AJS 2.5 / 2.5

Cancel % 1 / 2

Labor % 2.75 / 2.25

Complaint % 1.75 / 1.75

Loco Cancel % 0.2 / 1

NPS Return % 0.5 / 0.5

Google 0.5 / 0.5

January → June · Northern Virginia OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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