Adam Denham

Operator · OKC · APEX DB · May scorecard

#86

month rank

Adam ranks #86 this month with 7.99 of 10.5 points. Strength is Complaint % — 1.66 of 1.75 (95% of the ceiling). The leak is Google — 0.26 of 0.5; closing it is the clearest points on the table. Trajectory bends down: #86 this month vs a stronger YTD #45.

7.99

May points

#86

Month rank

#45

YTD rank

8.4

YTD points

-41

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.48 / 2.5

Cancel % 1.56 / 2

Labor % 2.12 / 2.25

Complaint % 1.66 / 1.75

Loco Cancel % 0.63 / 1

NPS Return % 0.28 / 0.5

Google 0.26 / 0.5

January → June · OKC OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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