Cody Litteral

Operator · OKC · APEX DB · May scorecard

month rank

Cody sits #5 on the May scorecard with 9.35 of 10.5 points. Strength is Labor % — 2.33 of 2.25 (104% of the ceiling). The leak is Res AJS — 1.48 of 2.5; closing it is the clearest points on the table. Trajectory is up: ranked #5 this month against a YTD line of #48 — climbing 43 spots.

9.35

May points

Month rank

#48

YTD rank

8.39

YTD points

+43

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.48 / 2.5

Cancel % 2 / 2

Labor % 2.33 / 2.25

Complaint % 1.75 / 1.75

Loco Cancel % 1 / 1

NPS Return % 0.35 / 0.5

Google 0.45 / 0.5

January → June · OKC OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

⚡ Operations