Preston Starnes

Operator · OKC · APEX DB · May scorecard

#76

month rank

Preston ranks #76 this month with 8.06 of 10.5 points. Strength is Cancel % — 2 of 2 (100% of the ceiling). The leak is Labor % — 0.81 of 2.25; closing it is the clearest points on the table. Trajectory bends down: #76 this month vs a stronger YTD #71.

8.06

May points

#76

Month rank

#71

YTD rank

8.06

YTD points

-5

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.63 / 2.5

Cancel % 2 / 2

Labor % 0.81 / 2.25

Complaint % 1.75 / 1.75

Loco Cancel % 1 / 1

NPS Return % 0.38 / 0.5

Google 0.5 / 0.5

January → June · OKC OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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